FAQs

What is an event?

What is a notification?

I want to send million of events, but only send thousands of notification, can I?

What are the differences between Novu Cloud and the Open Source?

Can I send more than 1 million events a month on Novu Cloud?

I need some help to configure Novu, where can I find it?

What is the differences between Discord and Intercom support?

Where can I find the roadmap?

Does Novu In-App notification center works with Angular, Vue, React, Svelte?

Do you offer any enterprise plan?

Do you have offer enterprise support plan?

I need more events or enterprise features, can you help?

Can I see some examples on how to use Novu?

I am missing a channel provider, can I ask for one? Or add it myself?

Do you have a status page?

I started using Novu Open Source, and I want to move to Novu Cloud, is there any migration tool?

What should I do if I have regulatory or security issues with PII?

I need my data to reside in the EU, can it be done?

I created my account on EU/US, can I switch to the other one?

Are you GDPR compliant?

Are you SOC 2 compliant?

Are you ISO 27001 compliant?

Where is my data stored?

Do you promise any Service Level Agreement (SLA)?

Does Vercel encrypt data

Can I use Novu free of charge?

What is the pricing?

How long is the open-beta for? When do you plan to start charging?

If I am sending million of events, but thousands of notification, will this affect the price?

I want to join the company, are you hiring?

Is Novu a commercial company?

Where is Novu’s office?