Key terms we use and their definition
Subscriber User or Customer of one of our Organizations.
Novu Cloud Novu Platform hosted by Novu and data managed by Novu.
Cloud GUI / Cloud Product
Novu’s user interface for the cloud offering.
Novu Hybrid-Cloud (Control-Plane) Novu Platform hosted by Novu and data managed by our client.
Monthly Events Trigger API call after the fanout for unique end-user, not including tests.
Monthly Trigger API Calls Trigger API call before the fanout for unique subscribers, not including tests.
Cloud Users Amount of registered users in Novu Cloud.
Cloud Organizations Amount of Organizations in Novu Cloud.
On-Prem Organizations
Amount of Organization in running commercial contract of Novu on their machines.
Customers
Amount of paying Cloud Organization and On-Prem Organization.
Non Evaluating Organization An Organizations that is signed up to Novu Cloud or Hybrid-cloud and has zero events.
Evaluating Organization An Organization that uses Novu Cloud or Hybrid-cloud and has less than 1K events per month but at least 1.
Active Organization An Organization that uses Novu Cloud or Hybrid-cloud and is already serving at least 50 unique subscribers and has more than 1K events per month.
Power Organization An Organization that uses Novu Cloud or Hybrid-cloud and is already serving at least 200 unique subscribers and has more than 60K events per month.
Churn Organization An Organization that was Active before and stopped (minimum last month)
Novu Technical Use Case A composition of various building blocks of Novu, and how it’s being used from the engineer perspective.
Novu Business Use Case A composition of various building blocks of Novu, and how it’s being used from the business or product perspective.
Active Community Members A member that did, in the last month, at least one of the following:
- PR Submitted (Databox CommonRoom?)
- Opened Issues (Databox CommonRoom?)
- 5 Discord messages (Databox CommonRoom?)
- GitHub comment (Databox CommonRoom?)
Active Community Moderator An active community member that has at least a Discord moderator role or Github moderator role
Power Community Member An active community member that has at least one of the following:
- 3 PR Submitted
- 3 Opened Issues
- 10 Discord messages
- 3 GitHub comment
Interaction = Social Media Follow / Comment, Joining Discord, Github Star.
Visitor = A developer that visited our website / Github / or any of our social media channels.
Member = A visitor that performed multiple Interactions
User = Member + Contributor, Sent a message over Discord (beyond hello), Used Novu in Production or Staging Environments.
Community = Member OR Visitor
Active Contributor = Contributor with a pull request from less than a month ago.
Production User = A User that used Novu and is already serving its members and has more than 100 Notifications per day.
Staging User = A User that used Novu and is not serving any members and has less than 100 Notifications per day.
Accounts = A company or an organization working with Novu, User’s are a part of an Account.
End-User = User/Customer of one of our Accounts.
Events = A trigger sent by our accounts, and saved in our system, can be complied to one or multiple Messages.
Messages = A notification compiled and sent with our system to any channel based on one or multiple Events.
B2B - Business to business, a company that sells to other comapnies (including a one man show).
